MetaSource is a leading lockbox service provider. By leveraging best-of-breed technology, we accelerate the processing of all incoming payments, forms, and correspondence.
Our lockbox solution integrates advanced intelligent document capture and imaging, optical character recognition (OCR), data extraction, and electronic payment technologies to fuel efficiency, decrease time-to-cash, and enhance customer service.
Lockbox Service Components
- Real-time data indexing and image viewing
- Courtesy and legal amount recognition
- User-configurable job setup
- Scalability with support for multiple scanners
- Check encoding and endorsement
- Image and data archive and delivery options
- Auditing and transaction reporting
- Deposit preparation, which outputs images in X9.37 format for Check 21 compatibility
Lockbox Service Benefits
Integrating our lockbox automation services with your existing business online banking system allows for effortless management of customer payments. Our lockbox payment system is designed to handle high volumes of transactions efficiently, ensuring reliability and accuracy in electronic payments. And with Deposit21®, a tool used to enhance check and remittance transaction processing, you can experience:
- Accelerated payment processing and funds availability with same-day deposits
- Reduced manual handling of checks
- Streamlined reconciliation with clearing errors avoided
- Reduced administrative expenses
- Enhanced customer service and responsiveness
- Automated check handling that reduces risks of fraud and human errors
- Better business continuity and disaster recovery plans
- Improved data integrity and control
Partnering with MetaSource provides additional benefits as well. We have a nationwide footprint with multiple operational sites, and we always make data security a priority. We are SOC 2 Type 2 certified and meet PCI DSS, HIPAA, GDPR, and CJIS requirements. Plus, our lockbox service can go live in 30-45 days, so you can experience optimized processing sooner rather than later.
Frequently Asked Questions About Our Lockbox Service
How do lockbox services enhance business checking accounts?
Our lockbox services facilitate smoother transaction management for business checking accounts, ensuring that all payments are processed efficiently. This not only enhances cash flow but also improves the overall financial health of your business.
What are the security measures for protecting personal information in electronic lockbox systems?
We prioritize the security of our clients’ personal information, as well as your customers’. Our electronic lockbox systems are equipped with advanced security protocols, including encryption and compliance with SOC 2 Type 2, PCI DSS, HIPAA, GDPR, and CJIS requirements standards, to protect data integrity and prevent unauthorized access.
Can lockbox services be customized for different industry needs?
Yes, our lockbox services are highly adaptable and can be customized to meet the specific needs of various industries. Whether you are in healthcare, financial services, or any other sector, our lockbox solutions can be tailored to optimize your payment and remittance processing operations.