Blog Posts: Intelligent Document Processing

Insurance companies manage daunting amounts of paper mail daily, such as claims, checks, grievances and appeals (G&A), and enrollment forms. Mail needs to be opened, sorted, and sent to the appropriate department or person so processing can begin and can be incredibly time-consuming if done manually. This leads to slow turnaround times and can also…

Paper Is Dead! Long Live Paper! In the four decades since Businessweek published the Xerox research lab article credited with seeding the idea of the “paperless office,” reams of news stories, commentary, books, and research have reported on its progress or declared it a myth. It’s safe to say the topic, at least, has not…