The Need for Speed: How to Move at Your Customer’s Pace
Learn how workflow automation software and a digital mailroom outsourcing allows your team to more effectively focus on customer driven priorities.
Your Access to the Mid-Market
With the new MetaSource Distribution Partner Program that we’ve been working on for months with our new OpenText partner contacts, you will be able to sell both ApplicationXtender and Captiva with no annual program fee and be able to sell and support both products more profitably than ever. Key Partner Program Details There are no…
PACE Financing QC Best Practices
The costs of solar panels and other energy efficiency technology has fallen and become more effective, but can still be costly. PACE financing has been created so that homeowners can pay for clean energy home improvements that can save them far more than the cost over time, and even help increase their home’s value when…
Five Best Practices for Achieving High Customer Satisfaction within Your Call Center
Many companies claim they focus on “delighting” their customers. Of those, how many can really say their most important assets—their customers—are actually “delighted” by their call center experience? While you may be the very best at providing a product or service, your reputation and how you are perceived can hinge on how satisfied your customers…
SOC 2 Type 2: A Critical Report for Every Service Organization
For firms whose business it is to provide services to clients and customers, nothing is more important than being trustworthy. Especially with regard to their processes and handling of their customers’ information. In the case of document scanning companies, firms must be able to securely handle and process documents and customer data. Doing so is…
Streamlining Trucking Paperwork Processing: A Best Practices Whitepaper
How Streamlining the Processing of Driver Payments, Customer Invoicing & AP Can Increase Profitability for Trucking Companies by Adhering to Best Practices While the trucking industry is exploring the use of self-driving trucks to replace this country’s 1.7 million truck drivers as well as other ways to use technology to increase delivery efficiency and overall…
Going Paperless Still a Burden for Many Doctors and Hospitals
Learn how digitizing medical files for use with your EMR/EHR can be painless when adhering to document scanning and indexing best practices.
PDF vs. TIFF: Which is the Right Document File Format for Your Needs?
Different strokes suit different folks. Variety is the spice of life. Choose your favorite cliché, but the truth remains the same: people need, and want, options. This truth holds in the case of PDF vs. TIFF file formats. Each has its own strengths, and each has its own weaknesses, so it’s up to a given…
Contractor Workflow Automation
Learn how to automate or outsource contractor onboarding and due diligence, especially if you need to manage hundreds or thousands of contractors.