Digital Transformation Blog

HR Document Security: How to Secure Personnel Files

Solutions by Application

HR Document Security: How to Secure Personnel Files

HR Directors are under enough pressure to help ensure that employees are happy and productive. The last thing they need to worry about is secure access to employee files. Here’s how this aspect of their job can be made a whole lot easier. Cloud Document Management Cloud document management software is the first step for…

ApplicationXtender 8.0, Technically Speaking

Software & Products

ApplicationXtender 8.0, Technically Speaking

Guest Blog: Bill Bastian – Manager, Technical Services ApplicationXtender (AX) 8.0 is now available. This is the upgrade we’ve all been waiting for, especially myself. AX 8.0 offers a sleek new interface, some sweet new features and better performance. This is an evolutionary leap forward that positions the platform for rapid adoption into mainstream processing…

How to Ensure Secure Document Submission Beyond SFTP

Document Management

How to Ensure Secure Document Submission Beyond SFTP

Whether you need to share a contract or application to a partner, upload mortgage documents to your quality control compliance advisor or send any other confidential information electronically, SFTP is not enough to guarantee secure access. Below are the limitations and how to overcome them. Limitations of SFTP Whoever has the SFTP address, login and…

Security Breaches, Data Leaks and Cyber Attacks… Oh, My!
How to Create a Customer Service Competitive Advantage

Solutions by Application

How to Create a Customer Service Competitive Advantage

If you want to differentiate your organization by creating a competitive advantage in customer service, you can do so by managing your incoming content more effectively with document capture, workflow automation and document management. This blog explains how it all works. Content Ingestion The first step is to ingest all content related to customer cases…

MetaSource Announces Strategic Advisory Council

MetaSource News & Updates

MetaSource Announces Strategic Advisory Council

As part of our continued commitment to building the ApplicationXtender community, and to proactively understand the needs of both document imaging resellers and their end-user clients, we’re proud to announce that we’ve created the MetaSource Strategic Advisory Council. The following people represent the inaugural class of our strategic advisory council and will meet quarterly to…

ApplicationXtender 8.0: Launch & Features

Software & Products

ApplicationXtender 8.0: Launch & Features

Update: ApplicationXtender 8.0 is now available ApplicationXtender (AX) 8.0 is expected to launch in Q4 of this year. As we are the leading distributor of EMC enterprise content management and cloud file sharing software, which also includes Captiva, InfoArchive and Syncplicity, we’ve been closely monitoring progress of AX 8’s development and can now share some…

Easily Save Space & Increase Medical Practice Efficiency with Patient File Scanning
How to Respond to Document Requests Quickly

Document Management, Document Scanning

How to Respond to Document Requests Quickly

Many reporters rely on the Freedom of Information Act (FOIA) to request and receive access to information from the federal government. One reporter recently wrote about his experience requesting information from the State Department. After a long wait and finally getting a response, he learned that there is a backlog of requests because “the office…