OpenText Software Support & Professional Services

Gain the functionalities you need, when you need them, with the budget you have.

Looking to get more out of your OpenText software investment? With over 18 years of experience as an OpenText distributor and value-added reseller, MetaSource can help you upgrade your software, integrate it with other systems – from document management software to enterprise resource planning (ERP) software, and better leverage it to optimize your business processes.

Technical Support

MetaSource’s technical support team is here to assist with any issue or question you may have regarding the use of your OpenText software. We’re always happy to jump on a call to chat.

Not sure when your version of OpenText Intelligent Capture, formerly Captiva, and OpenText AppEnhancer, formerly ApplicationXtender, was released? Curious when primary support ends and sustained support begins?

Intelligent Capture, formerly Captiva

Find support information for Intelligent Capture, Captiva Capture, Captiva InputAccel, and Captiva QuickScan Pro.

AppEnhancer, formerly ApplicationXtender

Find support information for AppEnhancer, ApplicationXtender Desktop and ApplicationXtender Web Access.NET, and ApplicationXtender Workflow Manager.

Upgrade Services

Do you have OpenText software, but need to upgrade it? Whether you’re using AppEnhancer or Intelligent Capture, we can provide consulting, remote upgrades, and onsite, end-to-end upgrades. We can even customize your new solution based on your unique business needs.

Integration Support

By integrating your OpenText software with other key business systems, you can further streamline processes. MetaSource has experience integrating both Intelligent Capture and AppEnhancer with a wide variety of systems. We can connect Intelligent Capture with document management software, such as MetaStor®. And we can connect AppEnhancer with systems ranging from Tungsten Capture™ (formerly Kofax Capture) to Tungsten TotalAgility (formerly Kofax TotalAgility) to ERP systems to loan origination software.

Start Your Journey into a New Era of Productivity

Let’s discuss how to get more return out of your OpenText software investment in a way that is best suited for your organization.

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