Digital Mailroom Solutions
Access your documents – from customer correspondence to new account forms to loan applications to statements – anywhere, and expedite turn times as a result.
Is your organization in the financial services sector? Are you struggling to keep up with the influx of incoming documents, operate effectively from anywhere, and/or meet compliance requirements? With the right digital transformation solutions, you can overcome these challenges and more.
Solutions Built to Optimize Processes for Financial Services Companies
Banks, investors, mortgage originators, credit unions, brokerage firms, debt relief organizations, and tax resolution companies, among other organizations in the financial services sector, can streamline processes and overcome common obstacles with digital transformation solutions.
Workflow Automation Solutions
Replace manual, paper-based processes with streamlined, automated ones to improve productivity, data accuracy, and customer service.
Document Management Solutions
Get secure and instant access to your business documents, so you can easily meet regulatory compliance requirements.
Call Center Service
Achieve improved levels of customer service as cost-effectively as possible and enable your employees to focus on their core tasks.
Business Process Automation Solutions
Save time, money, and stress with solutions that reduce labor-intensive tasks, increase efficiency, and enable remote work.
Streamline Debt Relief & Tax Resolution Processes with Business Process Automation
With MetaSource’s process automation platform, debt and tax settlement companies can easily streamline incoming client correspondence and documentation. This highly intelligent technology offloads tedious, manual tasks from your employees and gets the work done more accurately and efficiently. Here’s how it works:
- MetaSource securely receives client documents and all forms of incoming correspondence, both paper and email.
- Client documents are quickly classified using advanced recognition technology.
- Actionable data is extracted and updates to your debt or tax relief platform are made automatically.
- Client documents are indexed and made easily accessible on MetaSource’s secure cloud-based document management software.
- With our digital mailroom solution, documents are scanned and electronically routed to the appropriate recipients in HR, Legal, AP, and Customer Service.
The Benefits of Business Process Automation
Several companies in the financial services sector turn to MetaSource for business process automation solutions that streamline their processes and offer several advantages, including:
- Easily handle large volumes of incoming documents
- Reduce cycle time by 60%
- Decrease resource and time allocation by 80%
- Eliminate data discrepancies
- Elevate your efficiency
- Improve customer service and response times
- Enable remote work
- Increase your bottom-line
MetaSource: Your Financial Services Digital Transformation Partner
It’s more important than ever to have solutions that enable remote work, eliminate manual tasks, and expedite processes. MetaSource has the innovative solutions your financial company needs to achieve all that and more.
We help financial services companies achieve their goals through solutions like digital mailroom and workflow automation. With over 30 years of experience, multiple certifications, and world-class partnerships, MetaSource is a SOC 2 Type 2 and HIPAA-certified business process outsourcing partner. With this third-party accreditation, you can rest assured your financial services company’s data is secure throughout every step of the process. Our solution customization enables us to tailor our offerings to meet your organization’s unique needs.